Janice Glover-Jones

Director for Mission Services


Ms. Glover-Jones was named Director for Mission Services in June 2021. As the director over the agency's support offices, Ms. Glover-Jones will lead and provide guidance over critical offices, with emphasis in the areas of training and professional development, facilities and services, logistics and deployments, human resources, medical services, and security.

Ms. Glover-Jones’ former position was as the first Chief Diversity, Equality and Inclusion Officer, responsible for providing vision, leadership, planning and oversight for programs, policies and procedures related to the Agency’s commitment to developing an inclusive diverse culture to leverage the power of cognitive and demographic differences of our 16,000 plus workforce to enhance the intelligence advantage DIA provides to warfighters and policy makers.

Previously, Ms. Glover-Jones was an Executive in Residence to the Dell commercial sector on a 12-month assignment. This was a unique opportunity to share public and private perspectives for mutually beneficial outcomes. She provided expertise on projects related to diversity and inclusion, and projects intended to engage directly with Minority Serving Institutions   to influence and develop curriculum to position Dell as an employer of choice in Hispanic and African-American communities. She worked with a small cohort of technology partners and subject matter experts, building solutions to address bias through the identification and upward mobility of diverse talent.

Before joining Dell, Ms. Glover-Jones served as Chief Information Officer (CIO) for DIA from December 2014 to July 2018. In this capacity, Ms. Glover-Jones managed a global Information Technology (IT) organization with over 3,000 employees and a budget in excess of $600 million that provides IT services to approximately 230,000 National Defense customers worldwide. In this position, she served as the principal advisor on Agency Intelligence Community IT matters. A key champion for the implementation of the Intelligence Community Information Technology Enterprise (IC ITE) at DIA, she oversaw the IC Enterprise Management (IC EMT) and IC Desktop Environment (IC DTE) programs–efforts which centralize IT infrastructure across the IC allowing for increased efficiencies and information sharing.

Ms. Glover-Jones was selected for the CIO position after serving as Deputy CIO for over two years. Prior to that, she served on a Joint Duty Assignment as the Enterprise Common Operating Environment Executive for the Office of the CIO, National Geospatial-Intelligence Agency (NGA). Ms. Glover-Jones was responsible for integrating capabilities across the Big Four (DIA, NGA, NRO, NSA) intelligence agencies to create the first-ever Common Operating Environment (COE), which has evolved into the present-day IC ITE.

As the former Satellite Chief and Chief Financial Officer for CIO, Ms. Glover-Jones developed and managed a strategically sound, financially wise, and legally compliant IT budget. She transformed the CIO organization by centralizing budget, contract management, cost analysis, and business analytics—creating synergy and developing a customer centric culture. Additionally, she implemented the IT Value Scorecard, which provides DoD Intelligence Information Systems (DoDIIS) customers a multi-perspective view of strategic performance drivers and aligns with the customers values.

Ms. Glover-Jones began her federal career as a GS-1 administrative assistant at the Department of Commerce in 1984 and has been at DIA for the past 36 years, where she has served in a series of important positions, including budget analyst, intelligence officer, and senior program manager. As a result of her work and accomplishments, Ms. Glover-Jones has been recognized numerous times by Agency leadership and peers with Special Act/Service Awards, IC Awards for exceptional performance, and the National Women of Color Professional Achievement Award.

Ms. Glover-Jones was born in Camden, SC. She graduated from the University of Maryland University College with a B,S. in Information Systems Management, and the IC Executive Leader Program at the Kellogg School of Management at Northwestern University. She has certifications in: Advanced Public Policy (George Washington University)–and Stephen M.R. Covey Speed of Trust and Emotional Intelligence EQ-i2.0 Diversity and Inclusion. She is also a DIA certified coach.